Hosted Private Cloud: A game-changer for your business

In this blog post, we will explore the benefits of HPC and how it can revolutionize your business operations. Discover why more and more businesses—like American Residential Services (ARS) are turning to HPC to achieve the performance, flexibility, and control they need.

What is Hosted Private Cloud?

Hosted Private Cloud is a fully managed cloud environment that combines the best of both worlds: the ease and scalability of the cloud with the control and security of dedicated infrastructure. Unlike public cloud solutions, where resources are shared among multiple users, HPC provides a dedicated environment for your business, ensuring enhanced performance, privacy, and security.

Benefits of Hosted Private Cloud

Unparalleled performance: With HPC, your business can achieve exceptional performance levels. The dedicated resources and infrastructure allow for optimal speed, responsiveness, and scalability, enabling you to handle even the most demanding workloads without compromising performance.

Enhanced control: One of the standout advantages of HPC is the control it offers. You have complete visibility and management over your cloud environment, allowing you to configure and customize it according to your unique business requirements. This level of control empowers your IT team to adjust on the fly, ensuring that your infrastructure always aligns with your evolving needs.

Flexibility and scalability: HPC solutions are designed to be flexible and scalable, offering the agility necessary to adapt to changing business demands. Whether you need to scale up during peak periods or downsize during slower periods, HPC allows you to adjust resources seamlessly, ensuring optimal efficiency and cost-effectiveness.

Robust security: Security is a top concern for businesses when it comes to their IT infrastructure. HPC addresses this concern by providing strong security measures. With dedicated resources, strict access controls, encryption, and regular security audits, HPC ensures that your data and applications are protected from unauthorized access and potential threats.

Reliability and uptime: Downtime can harm your business, leading to lost revenue, decreased productivity, and damaged reputation. HPC eliminates these risks with its reliable infrastructure and service-level agreements (SLAs) that guarantee high availability and uptime. Critical applications and data remain accessible and operational, minimizing disruptions and maximizing productivity.

Real-life success story

American Residential Services (ARS), a nationwide provider of home and business services, faced challenges in ensuring rapid response times and maintaining control over their IT environment. By leveraging Flexential Hosted Private Cloud (HPC) – Advanced Access and Recovery Cloud, ARS achieved the flexibility, control, and performance they needed to optimize their service delivery.

Flexential HPC solution allowed ARS to fully manage its cloud environment while benefiting from the expertise and support of a trusted partner. The dedicated infrastructure enabled ARS to integrate AI and machine learning into their service dispatching, automate complex routing decisions, and optimize efficiency. With the ability to focus on customer experience and profitability, ARS experienced significant improvements in its business operations.

Flexibility and control: A critical need

ARS had been utilizing the Flexential virtual private cloud to support their service-based business. However, to meet the performance requirements of their in-house enterprise solution, they needed more control over their IT environment. This led them to pivot, repatriating their cloud environment to the Flexential Denver – Aurora data center and leveraging a third-party platform for managing their high-performance servers. While this solution provided the control and performance ARS desired, it placed a burden on their internal team, diverting their focus from value-added initiatives.

To address ARS's evolving requirements, Flexential recommended the Hosted Private Cloud (HPC) – Advanced Access solution. This fully managed environment offered ARS complete control and management of their workloads, akin to an on-premises solution while relieving them of the infrastructure management responsibilities. With the flexibility and control provided by the HPC - Advanced Access solution, ARS could configure their cloud environment to adapt to new requirements, supporting their AI-enabled enterprise solution and enhancing efficiency.

Uptime and resilience: Ensuring uninterrupted operations

Downtime can be costly for service providers like ARS in terms of revenue and reputation. Flexential provided a redundant architecture and multiple connections from leading national providers to ensure uninterrupted operations. This setup was backed by a robust service level agreement (SLA) guaranteeing 100% uptime for power, cooling, network, and bandwidth. Additionally, ARS leveraged Flexential Recovery Cloud, a disaster-recovery-as-a-service (DRaaS) solution tailored to their unique needs. Fully managed by Flexential, the DRaaS solution underwent regular testing to ensure rapid and secure data, application, and system recovery in case of disruption.

Empowering efficiency and customer experience

Flexential high-performing infrastructure enabled ARS to integrate artificial intelligence (AI) with its database of service details. This integration allowed ARS to automate and optimize complex routing decisions and unexpected schedule changes, ultimately boosting its competitive edge. By leveraging the HPC - Advanced Access solution, ARS could configure its environment to address evolving requirements, providing a response speed that supports customers and drives profits. Moreover, with the ability to respond quickly to customers' needs, ARS maintained its status as an authorized service provider for Home Depot, Lowe's, and Google Nest.

Partnering for success

Throughout their partnership, Flexential was more than just a service provider for ARS. Flexential Professional Services served as an extension of ARS's internal IT team, providing invaluable assistance in designing and implementing hosted cloud and DRaaS solutions. With the support of Flexential, ARS completed the rollout of their dispatching solution before the busy season, unlocking millions of dollars in potential opportunities. The collaborative relationship between ARS and Flexential allowed ARS to focus on core business initiatives and continuously enhance the end-user and internal customer experiences.

Read the full customer story to discover how American Residential Services leveraged Flexential advanced cloud solutions to enhance dispatch efficiency and ensure exceptional customer service.

Conclusion

In today's technology-driven world, businesses must embrace innovative solutions to stay competitive. Hosted Private Cloud offers a compelling option for organizations seeking enhanced performance, control, and scalability. By leveraging a dedicated cloud environment, businesses can optimize their operations, boost productivity, and stay ahead of the competition. Take inspiration from the success of American Residential Services and explore how Hosted Private Cloud can revolutionize your business. Partner with a reliable provider like Flexential to unlock the true potential of your IT infrastructure and drive your business to new heights.

Are you ready to take your business to the next level with Hosted Private Cloud? Contact Flexential today to learn more about their comprehensive HPC solutions tailored to your unique business requirements. Remember, in today's competitive landscape; it's not just about keeping up; it's about staying ahead. Embrace Hosted Private Cloud and empower your business for success.